I ordered and payed my prepaid simcard on sunday 13/09. Few hours after the payment had occurred I received two e-mails containing all the Simyo codes (PIN, PUK, MySimyo account data). The first email told me that I would have received my simcard within three working days; however, I still haven't received anything in my mailbox.
Could you please help me solving this problem? Shall I forward you a receipt of the payment in order to receive my simcard despite the first email clearly told me that I would have received it in three working days?
Thank you in advance for your help,
Best Regards,
Francesco
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