The screen of my old google pixel is completely smashed. How can I transfer the eSIM/ reactivate on my new pixel phone? the simyo app does not seem to have that option
Beste antwoord door Tessanne
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
Reputatie 7
+6
Hi Rug,Â
Â
Welcome to the Simyo forum!Â
Â
To use the eSIM on your new phone you need to download the Mijn Simyo app and log in. You can then go to Instellingen > Simkaart > Activeer je eSIM, to reactivate the eSIM. The system will send you a text with a verification code and in the app you will see a screen where you have to fill in this code. The moment you see this screen you can let me know in this topic, I will then send you the correct code to activate your eSIM in a private message. You can not receive this code in a text message (like usual) because right now you can't open any texts on this number, that is why I have to send you your code.Â
Â
I hope you understand this explanation, if you have any questions let me know!Â
Â
Kind regards,Â
TessanneÂ
Hoi
Activeer je eSIM bestaat niet. Ook
Â
Â
Reputatie 7
+6
Hey Ray,Â
Â
Bedankt voor de toevoeging, zo staat het helaas wel in onze eSIMÂ handleiding (en ik heb zelf geen eSIM om het te testen).Â
Ik laat dat even aanpassen! Dankjewel!Â
Â
Groetjes,
Tessann e
Hi,Â
I am experiencing the same problem. I can not receive the code so I can not reactivate the esim card on my phone.
Can you help me, please? I need to make use of this phone number as soon as possible.Â
Thank you indavance
Reputatie 7
+7
- Moderator
- 1919 reacties
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1 June 2023
Hello
Thankyou for your message. Can you send me a private message with your personal information? Then i will send the code by e-mail to you đ.
Greetings,
Amy
Hi Amy, I get this!Â
Can somebody help me with same problem?
Reputatie 7
+7
- Moderator
- 1919 reacties
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3 July 2023
Hello
Thankyou for your message. I see that you already send me a private message. I will help you further there.Â
Greetings,
Amy
I have the same problem. I can't receive the text so I can't receive the code. Would appreciate the help :)
Reputatie 7
+7
- Moderator
- 1919 reacties
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2 August 2023
Hello
Thankyou for your message. Good that you contact us!Â
Can you send me a private message with your personal information? Then i will send you the validation code đ.
Greetings,
Amy
Hello,
I have the same problem. Can you help me?
Reputatie 7
+6
- Moderator
- 1555 reacties
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7 August 2023
Hi
Thank you for your message. I just took a look at your subscription and I see that you have been able to install the eSIM :). I would love to hear from you if the eSIM is working properly!
Kind regards,
Roeqajja
Hello. I have the same problem. Can you help me as well?
Reputatie 7
+6
- Moderator
- 1555 reacties
-
8 August 2023
Hi
Thank you for your message. Good thing you contacted us about this!
I see that I've already helped you through Facebook. I wish you a very nice day!
Kind regards,
Roeqajja
Hello there, same problem
Reputatie 7
+7
- Moderator
- 1919 reacties
-
8 March 2024
Hello
Thank you for your message. You can send me a private message with your personal information, i can send the validation code to you then to download the eSIMÂ đ.
I deleted the topic you made after you put your reaction in this topic. It is not allowed to create multiple comments or topics for the same question.Â
Greetings,
Amy
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