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Beantwoord

I need the correct invoices

  • July 3, 2026
  • 1 reactie
  • 4 Bekeken

We bought this card for business usage, however the invoice does not match what you have charge. 

 

I need to receive all the correct invoice and also indicate what has been charged. further more I would like to receive the answer to my email if possible . 

 

 

 

Beste antwoord door Shaniqua

Hi ​@Harmony,

Thank you for your message. I understand it’s frustrating when the invoice doesn’t match the charges you see.

You can view and download all your invoices in Mijn Simyo or the Simyo app under “Facturen.” There you’ll find a detailed overview of what has been charged. If you want to receive invoices by email or need help with this, please let me know.

You can send me a private message with your phone number and personal details. Then we can look into what exactly is going on together and look for a solution.

Best regards,
Shaniqua

1 reactie

Shaniqua
Moderator
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  • Moderator
  • antwoord
  • July 3, 2026

Hi ​@Harmony,

Thank you for your message. I understand it’s frustrating when the invoice doesn’t match the charges you see.

You can view and download all your invoices in Mijn Simyo or the Simyo app under “Facturen.” There you’ll find a detailed overview of what has been charged. If you want to receive invoices by email or need help with this, please let me know.

You can send me a private message with your phone number and personal details. Then we can look into what exactly is going on together and look for a solution.

Best regards,
Shaniqua