Hello. I ordered a sim card. I haven't received it yet. What should I do? The app shows that there is no sim card
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Hello
Thank you for your message. I'm sorry to see that you did not receive your simcard.
I see that you ordered an eSIM instead of a physical simcard. You can download the eSIM trough the Mijn Simyo app > Instellingen > Simkaart > Overstappen naar eSIM. If you can not receive the validation code you can send me a private message with your personal information. I will send you the code then!
Greetings,
Amy
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