Hi,
I am trying to restore my eSIM after my phone got stolen. I’ve purchased a new Phone and I am trying to install eSIM but I can’t get past verification stage. Obviously, I can’t use my phone number for verification purposes, so I tried to send 1 cent via iDEAL several times, but it didn't work either. After sending the payment I was transferred to a loading screen saying something like “Momentje ...” (unfortunately, I don’t have a screenshot) and nothing happened after it, even though I’ve waited for 5-10 minutes. I tried the verification again several times, but still nothing happened. After 3-4 attempts I no longer can use this verification method (please see the screenshot).
This is now a Catch 22 situation, please help me out. I really need to restore access to my phone number.
![](https://uploads-eu-west-1.insided.com/simyo-nl/attachment/c6cff379-2eb1-4791-966a-ffd2b90471e1.jpg)