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Vraag

Waarom kan ik de eSIM niet downloaden op mijn telefoon?

  • 29 March 2023
  • 1 reactie
  • 37 Bekeken

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I don't have option to download the esim in simyo app

Admin: Titel aangepast voor betere vindbaarheid.


1 reactie

Reputatie 7
Badge +7

Hello @Rehman77,

Thankyou for your message. How inconvenient that you don't get the option to download the eSIM! Are you referring to the Samsung Galaxy Z Fold3? As it happens, it is compatible with our eSIM.

If you bought the phone abroad, this could be a reason why you cannot download the eSIM. Through this topic you can find all information about our eSIM. If this does not solve the problem, please send me a private message with your pesonal information so I can have a look. 

Greetings,
Amy

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