Hello @Rehman77,

Thankyou for your message. How inconvenient that you don't get the option to download the eSIM! Are you referring to the Samsung Galaxy Z Fold3? As it happens, it is compatible with our eSIM.

If you bought the phone abroad, this could be a reason why you cannot download the eSIM. Through this topic you can find all information about our eSIM. If this does not solve the problem, please send me a private message with your pesonal information so I can have a look. 

Greetings,
Amy