My friend moved to the Netherlands recently. I recommended Simyo to her. She subscribed eSIM at end of January, and got a mail from asking to send copy of ID and copy of bank card to klantenservice@simyo.nl. My friend provided the information on 10th Feb, and no reply since then. How can we know the status of processing? Is it a scam?
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Beantwoord
Subscription for eSIM - no reply from klantenservice. What now?
Beste antwoord door Roeqajja
Hi
Thank you for your message. How nice to hear that you recommended Simyo to your friend!
First of all, I would like to confirm that klantenservice@simyo.nl is our correct email address and not a scam.
Could you send me a private message with the personal information? I'd be happy to check if your email has reached us properly and what the status is.
Thank you in advance!
Greetings,
Roeqajja
+6Hi
Thank you for your message. How nice to hear that you recommended Simyo to your friend!
First of all, I would like to confirm that klantenservice@simyo.nl is our correct email address and not a scam.
Could you send me a private message with the personal information? I'd be happy to check if your email has reached us properly and what the status is.
Thank you in advance!
Greetings,
Roeqajja
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