antwoord

Subscription for eSIM - no reply from klantenservice. What now?

Forum|Forum|9 months ago
February 16, 2025
1 reactie
53 Bekeken

PCW
Beginner

My friend moved to the Netherlands recently. I recommended Simyo to her. She subscribed eSIM at end of January, and got a mail from asking to send copy of ID and copy of bank card to klantenservice@simyo.nl. My friend provided the information on 10th Feb, and no reply since then. How can we know the status of processing? Is it a scam?

Beste antwoord door Roeqajja

Hi @PCW,

Thank you for your message. How nice to hear that you recommended Simyo to your friend!

First of all, I would like to confirm that klantenservice@simyo.nl is our correct email address and not a scam.

Could you send me a private message with the personal information? I'd be happy to check if your email has reached us properly and what the status is.

Thank you in advance!

Greetings,
Roeqajja

+7

Roeqajja
Moderator
antwoord
Forum|Forum|9 months ago
February 17, 2025

Hi @PCW,

Thank you for your message. How nice to hear that you recommended Simyo to your friend!

First of all, I would like to confirm that klantenservice@simyo.nl is our correct email address and not a scam.

Could you send me a private message with the personal information? I'd be happy to check if your email has reached us properly and what the status is.

Thank you in advance!

Greetings,
Roeqajja

Stuur mij alleen een privé bericht als ik daar om vraag. Bedankt!

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Subscription for eSIM - no reply from klantenservice. What now?

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