Hi lovely people,
I have lost my phone. Already block my simkart on the app but how do I switch esim to the new phone? Thanks!
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
Beantwoord
I lost my phone and about to get a new one. How to move my esim to my new phone?
Beste antwoord door Seren
Hi
Thanks for your message. I am sorry to hear that you have lost your phone. In order to install the eSIM on your new phone, you need to download our app. After that, you go to Instellingen > Simkaart. You will see an option to download eSIM. For all the steps to install eSIM, I recommend you to read this FAQ: Hoe activeer ik eSIM? If you can't receive the validation code, you can send me a private message with your 06-number and personal information so I can send you the validation code per email.
Greetings,
Seren
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+7- Community manager
- 1742 reacties
- antwoord
Hi
Thanks for your message. I am sorry to hear that you have lost your phone. In order to install the eSIM on your new phone, you need to download our app. After that, you go to Instellingen > Simkaart. You will see an option to download eSIM. For all the steps to install eSIM, I recommend you to read this FAQ: Hoe activeer ik eSIM? If you can't receive the validation code, you can send me a private message with your 06-number and personal information so I can send you the validation code per email.
Greetings,
Seren
+7- Community manager
- 1742 reacties
tam.ng schreef:
Thank you for your support. I manage
I'm glad to hear that it seems to be working! If you have any other questions please let me know 😊.
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