Hi lovely people,
I have lost my phone. Already block my simkart on the app but how do I switch esim to the new phone? Thanks!
Beste antwoord door Seren
Bekijk originele reactie
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
Reputatie 7
+6
- Community manager
- 1086 reacties
-
15 April 2024
- antwoord
Hi
Thanks for your message. I am sorry to hear that you have lost your phone. In order to install the eSIM on your new phone, you need to download our app. After that, you go to Instellingen > Simkaart. You will see an option to download eSIM. For all the steps to install eSIM, I recommend you to read this FAQ: Hoe activeer ik eSIM? If you can't receive the validation code, you can send me a private message with your 06-number and personal information so I can send you the validation code per email.
Greetings,
Seren
Thank you for your support. I manage
Reputatie 7
+6
- Community manager
- 1086 reacties
-
16 April 2024
Thank you for your support. I manage
I'm glad to hear that it seems to be working! If you have any other questions please let me know 😊.
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