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I can’t reinstall my eSim on my new cellphone?

  • February 27, 2024
  • 1 reactie
  • 20 Bekeken

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I'm trying to re-activate my esim on a new device using bank/iDeal (my old device is no more functioning). However, after choosing the bank, it keeps loading and eventually fails and takes me to the page where I can contact the customer service/forum for questions. 

Please help here. 

Beste antwoord door Seren

Hi @Ana Leticia,

Thanks for your message. Could you send me a private message with your 06-number and personal information? I will help you via PM's. 

Greetings,
Seren

 

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1 reactie

Seren
Community manager
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  • Community manager
  • antwoord
  • February 28, 2024

Hi @Ana Leticia,

Thanks for your message. Could you send me a private message with your 06-number and personal information? I will help you via PM's. 

Greetings,
Seren