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How do I transfer my eSIM?

  • February 2, 2026
  • 1 reactie
  • 14 Bekeken

How can I Transfer my eSIM from my old mobile to a new one?

Beste antwoord door Sedat

Hi ​@Wael Besada,

Thank you for your message. I understand that you wanted to check this!

It looks like you have already ordered a new physical SIM card. If you have requested a replacement SIM card, you can only install an eSIM once it has been activated. Otherwise, the eSIM cannot be activated. Once the replacement SIM card is active, you can switch to an eSIM using the Mijn Simyo app. You can find more information about the installation here: eSIM installeren wordt nog makkelijker met e-mailvalidatie.

I wish you every success with switching to eSIM. If you have any further questions, I’m here to help.

Greetings,
Sedat

1 reactie

Sedat
Moderator
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  • Moderator
  • antwoord
  • February 3, 2026

Hi ​@Wael Besada,

Thank you for your message. I understand that you wanted to check this!

It looks like you have already ordered a new physical SIM card. If you have requested a replacement SIM card, you can only install an eSIM once it has been activated. Otherwise, the eSIM cannot be activated. Once the replacement SIM card is active, you can switch to an eSIM using the Mijn Simyo app. You can find more information about the installation here: eSIM installeren wordt nog makkelijker met e-mailvalidatie.

I wish you every success with switching to eSIM. If you have any further questions, I’m here to help.

Greetings,
Sedat