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geen service na verblijf buitenland

  • 24 August 2013
  • 8 reacties
  • 489 Bekeken

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Hi. I have no service. It says KPN network its not available. I have a good signal (all 3 bars), but can not call or sms.....pleases help urgently!
I have tried turning phone off and on.
Thanks
Groetjes
Tina Comes
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Beste antwoord door Charlene 27 August 2013, 10:27

Bekijk originele reactie

8 reacties

Reputatie 3
Badge +9
Hi Tina1234,

Try remove battery for about 20 minutes. And if this does't work try your simcard in a different phone.
Please tell us your outcoming.

Regards,
Martijn
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Hi
I tried removing battery and sim card all night, but it didn't work.
The only other phone in the house is locked to another netwok so that didn.t work.
When I try to make a call it says NOT REGISTERED ON NETWORK.
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I have been in the uk for 5 weeks....would this make any difference?
Reputatie 3
Badge +9
Maybe the best thing is that the cosumer service will reset your network connection.
Reputatie 7
Badge +9
Tina1234, this is a long shot but try selecting the network manually instead of letting the mobile choose automatically. Are you saying it worked OK before your trip to the UK?
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Bedankt. It worked before England and whilst I was there. It only stopped when I got back to NL.
I have just tried selecting KPN manually and it worked!
Thanks all....everything seems fine now
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This morning I turned the phone on and it says that it is not registered on network.  Please could someone reset this.  thank you.
Badge +8
Hi. I have no service. It says KPN network its not available. I have a good signal (all 3 bars), but can not call or sms.....pleases help urgently!
I have tried turning phone off and on.
Thanks
Groetjes
Tina Comes


Hi tina1234,

I gave your network connection a reset, as Martijn® suggested. Could you please turn your phone off for a while and then on again, so the sim can register again?

Please let me know if this was the solution :)

Regards,
Charlene

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