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Esim - not receiving sms code, what now?

  • 30 oktober 2022
  • 5 reacties
  • 134 Bekeken

Hello,

I'm in a situation where I require to install my eSim on a new phone (my old phone broke) but I cannot receive the SMS code (since the eSIM is not installed).

I've tried Email support, but there is no answer for a few days. Can you help me with it?

Thank you

Best regards,

Damian

Beste antwoord door Roeqajja

Hi @DamianD,

Thank you for your message. Of course I can help you with this ðŸ˜Š. Could you please send me a private message with your personal information (date of birth, full addres and e-mail address)? As soon as I recieve this information I will send you the validationcode through e-mail so that you can install the eSIM on your new phone!

Kind regards,
Roeqajja

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5 reacties

Roeqajja
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  • Moderator
  • 2552 reacties
  • antwoord
  • 31 oktober 2022

Hi @DamianD,

Thank you for your message. Of course I can help you with this ðŸ˜Š. Could you please send me a private message with your personal information (date of birth, full addres and e-mail address)? As soon as I recieve this information I will send you the validationcode through e-mail so that you can install the eSIM on your new phone!

Kind regards,
Roeqajja


  • Beginner
  • 2 reacties
  • 2 maart 2024

Hello!!

I don't receive SMS to install Esim simyo!

please, help me! 


Amy
Forum|alt.badge.img+8
  • Moderator
  • 2348 reacties
  • 4 maart 2024

Hello @Lulu,

Thank you for your message. You can send me a private message with your personal information. I will send the code to you then ðŸ˜Š.

Greetings,
Amy


  • Beginner
  • 2 reacties
  • 25 maart 2024

Hi, I accidentally deleted my eSIM and I can't reinstall because I can't receive the sms.


Amy
Forum|alt.badge.img+8
  • Moderator
  • 2348 reacties
  • 26 maart 2024

Hello @cc0,

Thank you for your message. You can send me a private message with your personal information. Then i will send the code to you! 

Greetings,
Amy