Hi, I have been using my eSIM number for months but now I want to change to traditional physic sim card. What can I do? P.S. keep old number & contract still going
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Beantwoord
Request for physic sim card, how can I do this?
Beste antwoord door Roeqajja
Hi
Thank you for your message. I see that you've been correctly informed, thanks for all the help and information gentlemen
You can indeed order a new SIM card through Mijn Simyo via Instellingen> Simkaart> vervangende simkaart. You will keep your number and contract, so nothing changes 🙂. The SIM card will be in your letterbox within 2-3 working days. As soon as you've received the SIM card, you can activate this in Mijn Simyo in the Overzicht (only through our website). Your eSIM will then expire. If you ever want to go back to eSIM, you can reapply via the Mijn Simyo app at Instellingen> Simkaart> Overstappen op eSIM.
The administration fee of €5 for your replacement SIM card can be found on your invoice.
Kind regards,
Roeqajja
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To request a replacement sim card: My Simyo under settings > sim card > replacement sim card
As soon as you want to return from Esim to a physical SIM card, you simply keep your bundles and current contract, nothing changes. After you have activated the physical SIM card, your Esim will be removed automatically.
Ray schreef:
As soon as you want to return from Esim to a physical SIM card, you simply keep your bundles and current contract, nothing changes. After you have activated the physical SIM card, your Esim will be removed automatically.
Do I have to pay for the sim card replace fee even though it would be my first sim card deliveryed from simyo?
Yes, an replacement sim costs €5,-
https://www.simyo.nl/klantenservice/vragen/ik-wil-een-vervangende-simkaart-41
+6Hi
Thank you for your message. I see that you've been correctly informed, thanks for all the help and information gentlemen
You can indeed order a new SIM card through Mijn Simyo via Instellingen> Simkaart> vervangende simkaart. You will keep your number and contract, so nothing changes 🙂. The SIM card will be in your letterbox within 2-3 working days. As soon as you've received the SIM card, you can activate this in Mijn Simyo in the Overzicht (only through our website). Your eSIM will then expire. If you ever want to go back to eSIM, you can reapply via the Mijn Simyo app at Instellingen> Simkaart> Overstappen op eSIM.
The administration fee of €5 for your replacement SIM card can be found on your invoice.
Kind regards,
Roeqajja
Stuur mij alleen een privé bericht als ik daar om vraag. Bedankt!
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