Beantwoord

data usage not updating, what now?

2 jaar geleden
jul. 15, 2024 10:05 a.m. UTC
3 reacties
71 Bekeken

ShaunTan
Beginner

My data usage has not been updated since 12 July

Beste antwoord door Ashley

Hoi @ShaunTan,

Thank you for your message.

What @J.D.L. said is correct. Thank you for your help! 😊

There's a delay in processing your data usage in your My Simyo. We're currently working on solving this issue. The warning text however is still accurate and is being sent on time.

Greetings,
Ashley

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+7

JanD
Forum Expert
2 jaar geleden
jul. 15, 2024 10:35 a.m. UTC

This is een kwown issue @ShaunTan Simyo is working on a solution.

When running out of data you still become the warning SMS and that SMS is accurate.

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+3

Ashley
Oud-moderator
antwoord
2 jaar geleden
jul. 15, 2024 11:51 a.m. UTC

Hoi @ShaunTan,

Thank you for your message.

What @J.D.L. said is correct. Thank you for your help! 😊

There's a delay in processing your data usage in your My Simyo. We're currently working on solving this issue. The warning text however is still accurate and is being sent on time.

Greetings,
Ashley

Stuur mij alleen een privé bericht als ik daarom vraag. Bedankt!

Like

S

ShaunTan
auteur
Beginner
2 jaar geleden
jul. 15, 2024 2:34 p.m. UTC

Dear Ashley and JDL

Thank you for your replies and assistance!

Hope the issue will be resolved soon.

Regards,

Shaun

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data usage not updating, what now?

3 reacties

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