antwoord

How do i get these high out of bundle costs?

Forum|Forum|7 months ago
April 18, 2025
1 reactie
17 Bekeken

Thie
Beginner

Hi everyone,

I’m feeling really overwhelmed right now. Today, my SIM card suddenly got blocked, and I just found out it’s because I used up my data bundle. I was already charged €238 last month, and now another €130 this month without any warning at all from Simyo. On their own website, they’re supposed to block the SIM once charges go over €100. So why did they let it go far beyond that? Why wasn’t I notified before things got this bad?

I’m really struggling financially at the moment, and this just feels incredibly unfair. I don’t understand how something like this is considered normal here in the Netherlands. I’m honestly just very upset and don’t know what to do next.

Beste antwoord door Amy

Hello @Thie,

Thank you for your message. I understand that you are a bit shocked about these high costs!

I see that you already had contact with one of my colleagues.

If you have any other questions, please let us know.

Have a nice day!

Greetings,
Amy

+8

Amy
Moderator
antwoord
Forum|Forum|7 months ago
April 22, 2025

Hello @Thie,

Thank you for your message. I understand that you are a bit shocked about these high costs!

I see that you already had contact with one of my colleagues.

If you have any other questions, please let us know.

Have a nice day!

Greetings,
Amy

Stuur mij alleen een privé bericht als ik daarom vraag. Bedankt!

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How do i get these high out of bundle costs?

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