I received 426 EUR out of bundle internet cost. For every 60mb the system deducted 8.79 EUR from my card. I really think this is unfair given you have to pay 5 EUR for 500mb but you get deducted 426 EURs for using around 3gb internet. Given multiple people have encountered the same issue and you have a page that says basically you had to be more careful speaks magnitudes for the Simyo's customer policy. Rather than deducting 5 EUR for 500mb if you actually buy it yourself or a reasonable amount or just blocking the account after an unreasonable spending (rather than 426 EURs) , just giving 2 warning messages and taking over 400 EURs for 3GB internet usage at 2024 just seems illogical, and extremely customer unfriendly. I had to pay 250 EURs to unlock the account.
Beste antwoord door Seren
Bekijk originele reactie