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Why can't i receive sms outside Netherlands?

  • 7 februari 2025
  • 1 reactie
  • 20 Bekeken

At present I am not in NL (outside the European zone). I would like to receive SMS, I tried all the possible options in the settings (restarted so many times but no luck). I have a signal but I can't revive. I read a re other users resetting And they get the SMS. Please help. Thank you 

Beste antwoord door Amy

Hello ​@NootKaad,

Thank you for your message. I'm sorry to read that you can not receive text messages.

I see that you also have contract trough our customer service on Whatsapp. I would like to advice you to take contact trough one channel to avoid miscommunication. 

Please let me know if you need any help after the conversation on Whatsapp. 

Greetings,
Amy

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1 reactie

Amy
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  • Moderator
  • 2402 reacties
  • antwoord
  • 10 februari 2025

Hello ​@NootKaad,

Thank you for your message. I'm sorry to read that you can not receive text messages.

I see that you also have contract trough our customer service on Whatsapp. I would like to advice you to take contact trough one channel to avoid miscommunication. 

Please let me know if you need any help after the conversation on Whatsapp. 

Greetings,
Amy


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