Like several other people here I have been incorrectly charged on my phone number. My family was visiting the Netherlands and so I bought 4 sim cards for them with simyo last month, as they advertise their low prices, it is a gimmick to pull in customers and then charge them exorbitantly high amounts.
Last evening they left and travelled back home. Today I log in to cancel subscriptions and I see that they have been all systematically been charged 60EUR as outside of bundle costs. Co-incidence? I THINK NOT. I confirmed with my family they did not use their data, and yet all 4 simcards have the same charge.
I see this is a common unlawful practice at Simyo. And I want to dispute the charges. I did not find any channels to formally address this complaint, (I wonder why Simyo is not making it accessible), except this forum. If this dispute is not addressed formally, I will explore external avenue to take this dispute up.