Hello, my phone network and internet abroad (Italy) are not working.
I have an esim and I have followed your online guide:
- internet abroad option is switched on on my simyo app
- mobile data and roaming are activated on my phone
- APN is set to internet, username KPN, password GPRS
- I switched my phone off and turned it on after 15 minutes or so.
Coyld you please help me find a solution to the problem?
Thank you,
Gabriele
Beste antwoord door Amy
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