Subscription cancellation

11 jaar geleden
22 November 2012
3 reacties
249 Bekeken

Sasan
Startend Simyaan
3 reacties

Hello

My name is Mohammad and im currently have Simyo subscription service.
unfortunately because of financial problems and moving from Netherlands to Ireland i need to cancel my subscription. i tried to call the number but nobody is answering. so i sent email too but nobody replied. what exactly should i do right now ?

thank you
regards

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Beste antwoord door Wayne 23 November 2012, 13:40

Bekijk originele reactie

3 reacties

Reputatie 2

Wayne
Oud-moderator
1737 reacties
11 jaar geleden
23 November 2012
antwoord

Welcome to the forum Sasan,

If you log in on your personal page on www.simyo.nl, you will find the option to cancel your subscription under the tab calles selfservice.

Sasan
auteur
Startend Simyaan
3 reacties
11 jaar geleden
23 November 2012

Hi again

i tried but it wont let me to cancel my subscription and it says i need to wait for my last month to cancel my subscription

Reputatie 5

+10

Alex
Oud Community Manager
6701 reacties
11 jaar geleden
26 November 2012

Hi Sasan,

Yes I can see that's is only possible to cancel your subscripion per 1/1/13. That's because you have a period of notice of a month.

Greetings,

Alex

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