Dear all,
Please can you contact me asap? I have extremely high cost ( nearly 400 euros ) because I was out of my bundel.
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I received the message that my sim was blocked twice, at different times. Meaning the sim was not blocked properly the first time ( when only I have an extra consume of 120 euros). Then I connected through wifi to try to solve the problem, and the bill started to go up and up and up. At the time I was connected by wifi, in my account appears I was still consuming data. How is that possible? Only stops if I am completely disconnected of internet.
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Hoping to hear very soon from you, thanks
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Maria