Skip to main content
Vraag

Incorrect text message charges

  • May 28, 2026
  • 1 reactie
  • 17 Bekeken

I only sent three text messages, but I was charged for ten!

1 reactie

Khadija
Moderator
Forum|alt.badge.img+2
  • Moderator
  • May 28, 2026

Hi ​@moaseees,

Thanks for your message. I can understand that it’s confusing when you see more text messages charged than you expected.

In some cases, a single SMS can be split into multiple messages. This usually happens when the message is longer than the standard character limit, or when special characters, emojis, or certain punctuation marks are used. Your phone may still show it as one message, while it is technically sent as multiple SMS messages.

Please send me a private message with your phone number and personal information. Then I can take a closer look with you.

Greetings,
Khadija