Why did you not report the problem earlier? If the sim card stopped working two months ago, chances are Simyo could have provided a fix and you would not have been without telephone for two months… 

Anyway a forum moderator will soon respond and you will be up and running in no time.

Hello ​@Andrea Millan,

Thank you for your message. I'm sorry to read that you have no service with your Simyo simcard. 

I'm also wondering why you did not contact us earlier to we could have solve the problem for you. I see that you already spoke today with one of my colleagues. I would like to advice you to take contact trough one channel to avoid miscommunication. 

Hopefully you can try the simcard in another device to check where the problem is. My co-worker will help you further. 

Bedankt voor je reactie ​@Scotsman!

Greetings,
Amy

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