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i switched my sim over to an iphone6. the phone says the sim is not supported under the activation policy that is currently assigned by the activation server. i am requesting that the iphone is unlocked by simyo so i can use it.



thank you,



Tamar

Hi,



Looks like a sort of sim / carrierlock. That means the carrier wich the phone original came by can unluck it. Simyo can't provide you with that because they don't sell phones.
Hi tschaap,



Welcome to our forum!



This problem looks like a simlock on your phone, I think you can only use a specific brand of SIM card in this device. Have you already contacted Apple?



I'd like to hear it from you.



Kind regards,



Kevin

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