Je kan nu bij Simyo kiezen voor eSIM. eSIM is de digitale simkaart. eSIM doet hetzelfde als een plastic simkaart maar deze zit ingebouwd in je telefoon.
Je kan nu bij Simyo kiezen voor eSIM. eSIM is de digitale simkaart. eSIM doet hetzelfde als een plastic simkaart maar deze zit ingebouwd in je telefoon.
Ken je iemand die al een Simyo klant is? Bestel en gebruik het nummer van je Simyo maatje. Jullie verdienen dan allebei € 5 bij Prepaid en € 10 bij Sim Only!
I ordered a sim last week, and received it two days ago (15 March). I have tried it on two phones (iphone 6 and lumia 630), and both phones do not detect the sim or show a sim error. Can you tell me what the problem might be, and what can I do about it?
How inconvenient that your SIM card is not being recognized by your phone. We are going to solve this!
At this moment I have done a reset of the settings on your simcard. This will make sure that it will be re- registered on the network. I want to ask you to turn your phone off and restart it after 10 minutes. In these 10 minutes, you can remove the simcard and check it for scratches of dust. Of course I would like to hear if this solved your problem.
That's strange! Everything on the network looks fine. Your simcard doesn't seem to connect 😞 Did you try it in another phone? Do you have the possibility to test a good working simcard in your phone? So that we know there is no problem with your phone?
If the test points out that your phone is working fine, I will make sure you get a new simcard. Of course this one will be free of charge. Keep me posted?
As I pointed out earlier, I did try the sim on two phones, a lumia 630 and an iphone 6. It didn't work on both. On my lumia 630, I normally use another simyo sim, which works just fine. On the iphone, there used to be a vodafone sim, which also worked fine. So, it's safe to say nothing is wrong with the phones.
I'd also like to ask - is there a way of doing this faster? I needed this sim because my sister is visiting me for 3 weeks. And now, already more than 2 weeks have passed. So, I might not have much use of the sim now. So, how could I have rushed this process?
I'm sorry 😞 There is no faster way to get you a new simcard. In most cases, the simcard will arrive earlier. With a bit of luck, it wil be delivered on Saturday. Otherwise it will be on Tuesday because of Easter. I apologize for the fact we can;t help any faster :(
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Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.