Hello!

Yesterday I received my new SIM cart. I have downloaded the app and I have connected with the new number. On the app it says that the SIM card is activated. I also successfully connected to the internet. Nevertheless, when I try to call or when others try to call me there is no connection. When I try to call there is a message saying that I do not have access to this number. I have turned off my phone and on again but it didn't work. Sorry for English, I just moved to the Netherlands and still trying to learn Dutch. Thank you in advance!