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iPhone eSIM after number transfer

  • October 8, 2025
  • 5 reacties
  • 38 Bekeken

I had a SIMYo eSIM which I installed on my iPhone 15 Pro Max. I then requested a number port from Lebara to SIMYo for my original number and that transfer was completed this morning.

On the iPhone the number is still shown as the old number from the original eSIM and not my ported number.

The phone cannot presently use the new number eSIM.

Is there something I need to do to correct the number and make the eSIM work?

Thanks

5 reacties

Roeqajja
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  • Moderator
  • October 9, 2025

Hi ​@dfscot,

Thank you for your message. Good thing you contacted us about this!

I can see from your connection that the import of your number has indeed been completed. Your temporary number has now been permanently cancelled. Have you tried restarting your phone?

If your temporary number is still displayed on your iPhone, it is best to remove your eSIM and reinstall it through the Mijn Simyo app. If you are unable to complete the verification step, please send me a private message with your personal details. I will then send you the validation code by email. :)

Greetings,
Roeqajja


  • auteur
  • Beginner
  • October 9, 2025

Thanks for the message. I have removed and deleted the eSIM (although the old number is still showing on the Mobile Service).

I will therefore reinstall as you suggest. I need a verification code so thanks for offering to send by email

My email address is: XXXXXXXX

 

Thank you  

David Flint


Roeqajja
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  • Moderator
  • October 9, 2025

Hi ​@dfscot,

Thank you for your reply. I'm happy to help you further with this!

I would like to ask you to send me a private message with your personal data. Your topic is public and visible to everyone. For this reason, I have removed your email address from your message. I recommend that you be careful when sharing your personal information for your own safety!

Greetings,
Roeqajja


  • auteur
  • Beginner
  • October 9, 2025

done


Roeqajja
Forum|alt.badge.img+7
  • Moderator
  • October 9, 2025

Good! :)