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I am in Spain and my esim doesn't work, what now?

  • September 21, 2025
  • 1 reactie
  • 23 Bekeken

Hi, I have a Samsung S23 Ultra and I am traveling in Spain. 

My esim doesn't work, can you please help? I have 10€ charged yesterday.

Thank you

1 reactie

Roeqajja
Forum|alt.badge.img+7
  • Moderator
  • September 22, 2025

Hi ​@FranciaO,

Thank you for your message. How inconvenient that you can't connect abroad!

I can see from your connection that your settings are correct for connecting. We have an extensive topic on our forum with tips on what to do if your connection isn't working properly abroad. Among other things, it often helps to manually select a network on your phone. 

Please let me know if this has improved the situation! If these tips have not helped, I will be happy to reset your SIM card. This will reconnect your SIM card to the network.

Greetings,
Roeqajja