I just gave my number to a friend and she saw that the number was connected to another account! How is this possible! It’s a duplicate? A clone? I checked and it’s exactly the same number but I don’t receive the call or messages on WhatsApp! this is unbelievable. Please get back to me asap.
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
Beantwoord
Duplicates phone number in WhatsApp?
Beste antwoord door Seren
Hi ​
Thanks for your question. Once a phone contract is terminated, the number is kept by the provider for about a month. After 6 months the number is then released for a new user. It is very normal to have a phone number that has been used before.
However, the previous owner of your phone number apperently did not change their number in WhatsApp. Luckily this is easy to fix! All you have to do is follow the steps on the WhatsApp website : About seeing your phone number already in WhatsApp.
Please let me know if you have any other questions!
Greetings,
Seren
+7- Community manager
- 1751 reacties
- antwoord
Hi ​
Thanks for your question. Once a phone contract is terminated, the number is kept by the provider for about a month. After 6 months the number is then released for a new user. It is very normal to have a phone number that has been used before.
However, the previous owner of your phone number apperently did not change their number in WhatsApp. Luckily this is easy to fix! All you have to do is follow the steps on the WhatsApp website : About seeing your phone number already in WhatsApp.
Please let me know if you have any other questions!
Greetings,
Seren
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