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Just signed up today. Can't write card number into ESIM device now, alert EDI denied.
1. Eid:89086030202200000024000011294864
2. failedReason:alert EDI denied
3. errorMessage:AUTHENTICATING 12/12 {subjectCode:8.1.1, reasonCode:3.8, subjectIdentifier:EID, message:Refused}

Hoi @snoopy879,

Thank you for your message. 

What do you mean exactly? Are you trying to install the esim on your device? This goes through the Simyo app.

Install the app on your phone > log in > install the esim.

Greetings,
Ashley


Hoi @snoopy879,

Thank you for your message. 

What do you mean exactly? Are you trying to install the esim on your device? This goes through the Simyo app.

Install the app on your phone > log in > install the esim.

Greetings,
Ashley

I want to transfer my esim to other devices, please help me. 


Hoi @snoopy879,

Thank you for your response.

Can you send me a private message with your phone number and personal information? 

I can help you send the verification code for installing your esim.

Greetings,
Ashley