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Activation

  • July 20, 2026
  • 1 reactie
  • 6 Bekeken

I lost my phone last week and then i buyed another one. I opened my simyo account but it doesnt work. Also i have minutes and gb in my packet.

 

1 reactie

Khadija
Moderator
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  • Moderator
  • July 20, 2026

Hello ​@Sedoman,

Thank you for your message. Sorry to hear you lost your phone.
If you've bought a new phone, your Simyo SIM card should normally work in it. Could you let me know what exactly isn't working? For example:

  • Does your phone recognize the SIM card?
  • Where did you buy your phone?
  • Are you unable to make calls or use mobile data?
  • Or are you unable to log in to your My Simyo account?

If you still have minutes and data left in your bundle, those should remain available on your SIM card.

Greetings,
Khadija