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How can I cancel my subscription?

  • January 12, 2025
  • 1 reactie
  • 215 Bekeken

How do I cancel my subscription? I have the monthly rolling contract, I need to cancel for the end of January. Can I council now but still use it until the month is over?

Beste antwoord door Roeqajja

Hi ​@Reneethierry,

Thank you for your message. I'm sorry to hear about your cancellation!

You can cancel your subscription through Mijn Simyo at Instellingen> Abonnement> Opzeggen. If successful, you will immediately receive a confirmation e-mail. Please note that you have a legal notice period of 30 days.

Greetings,
Roeqajja

1 reactie

Roeqajja
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  • Moderator
  • antwoord
  • January 13, 2025

Hi ​@Reneethierry,

Thank you for your message. I'm sorry to hear about your cancellation!

You can cancel your subscription through Mijn Simyo at Instellingen> Abonnement> Opzeggen. If successful, you will immediately receive a confirmation e-mail. Please note that you have a legal notice period of 30 days.

Greetings,
Roeqajja