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I have my sim blocked from 25 april, I dont have pending bills, How can I get help?

Hi ​@Luisa Meza,

Thank you for your message.

I see that you indeed have no outstanding bills any more so I have unblocked your SIM card. If you restart your phone your sim card should be active again. :)

Greetings,
Roeqajja


Ok, thanks, seems that I cannont use my phone in days that I have up to date my bills, talking about the past week already from today, there is any discount in the next bill ?


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Hi ​@Luisa Meza,

Thanks for your response.

Unfortunately, there is no discount available on your next bill. We've send you reminders before blocking your connection. It is your own responsibility to pay your bills on time. I'm sorry for the disappointment.

Greetings,
Roeqajja


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