Je kan nu bij Simyo kiezen voor eSIM. eSIM is de digitale simkaart. eSIM doet hetzelfde als een plastic simkaart maar deze zit ingebouwd in je telefoon.
Je kan nu bij Simyo kiezen voor eSIM. eSIM is de digitale simkaart. eSIM doet hetzelfde als een plastic simkaart maar deze zit ingebouwd in je telefoon.
Ken je iemand die al een Simyo klant is? Bestel en gebruik het nummer van je Simyo maatje. Jullie verdienen dan allebei € 5 bij Prepaid en € 10 bij Sim Only!
Hallo, apologies for my use of English as I continue working on my Dutch.
I presently have a Prepaid account, but completed the steps to convert to a Sim Only subscription. I was told that I would receive confirmation within 24h, but have yet to receive word or see any changes into my account.
Part of the issue is also that I desperately need data, but ran out of the first bundle I purchased via Prepaid, and am having other issues in which Simyo considers my beltegoed top-up payment to be failed (I tried 3x at varying Euro amounts), but my bank notes the iDeal transactions as successful. However, in MijnSimyo I do not see the added beltegoed credits.
Thank you for your message. It is perfectly fine to communicate in English on our forum 😊. I will help you further with this!
I have looked up your connection in our system and I see that your request from Prepaid to Sim Only did not succeed. You can request the switch via Mijn Simyo in “Overzicht”. Here you should see a button with "Stap over naar Sim Only". If you click on this, you can choose what kind of subscription you want. My advice is to then also enable a data cap of €0.50 per month so you can avoid using internet outside your bundle, but this is entirely your own choice. You will immediately receive a confirmation email if your switch has been successful.
Let me know if this worked out! I see your payments have now been credited to your account. Do you see this as well?
Thank you for your message. It is perfectly fine to communicate in English on our forum 😊. I will help you further with this!
I have looked up your connection in our system and I see that your request from Prepaid to Sim Only did not succeed. You can request the switch via Mijn Simyo in “Overzicht”. Here you should see a button with "Stap over naar Sim Only". If you click on this, you can choose what kind of subscription you want. My advice is to then also enable a data cap of €0.50 per month so you can avoid using internet outside your bundle, but this is entirely your own choice. You will immediately receive a confirmation email if your switch has been successful.
Let me know if this worked out! I see your payments have now been credited to your account. Do you see this as well?
Thanks, I do see the payments being credited, and now my MijnSimyo home page is a bit different -- perhaps the Sim Only subscription has been applied? (I did not get a confirmation email, but the details of the Sim Only subscription now show up).
Thank you for your help!
I did have an additional issue with trying to register a family member for the same plan; we applied twice but have since been rejected. Should I open a new forum topic for this?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Bestand scannen voor virussen
Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.
