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Can i get the Prepaid credit balance back on my bank account?

  • 13 oktober 2023
  • 1 reactie
  • 56 Bekeken

Good morning, can the existing Prepaid credit balance be paid out to the bank account? Thanks for your help!

Beste antwoord door Amy

Hello @Red Green,

Thankyou for your message. Good that you contacted us! 

Unfortunately, it is not possible to refund this to the bank account. We can transfer the remaining calling credit to another Prepaid connection with us. If there is a Prepaid to which you want to transfer the calling credit, you can send me a private message with the phone numbers and personal details.

Greetings,
Amy

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Amy
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  • Moderator
  • 2390 reacties
  • antwoord
  • 13 oktober 2023

Hello @Red Green,

Thankyou for your message. Good that you contacted us! 

Unfortunately, it is not possible to refund this to the bank account. We can transfer the remaining calling credit to another Prepaid connection with us. If there is a Prepaid to which you want to transfer the calling credit, you can send me a private message with the phone numbers and personal details.

Greetings,
Amy