Good morning, can the existing Prepaid credit balance be paid out to the bank account? Thanks for your help!
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
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Hello
Thankyou for your message. Good that you contacted us!
Unfortunately, it is not possible to refund this to the bank account. We can transfer the remaining calling credit to another Prepaid connection with us. If there is a Prepaid to which you want to transfer the calling credit, you can send me a private message with the phone numbers and personal details.
Greetings,
Amy
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