Skip to main content

.

Hi,



I have a question. I have logged in "Mijn Simyo" and I am trying to downgrade my subscription from 200 Min / month to 100 Min / month and my Internet Bundle from 500 MB to 200 MB / month. The problem is that, when I hit the button to change it, I get an "Error 500". Here is a screenshot of the process.

http://picturepush.com/public/13183238





Thank you for the support.



Regards,

Dima
Hi,



I have a question. I have logged in "Mijn Simyo" and I am trying to downgrade my subscription from 200 Min / month to 100 Min / month and my Internet Bundle from 500 MB to 200 MB / month. The problem is that, when I hit the button to change it, I get an "Error 500". Here is a screenshot of the process.

http://picturepush.com/public/13183238





Thank you for the support.



Regards,

Dima




Hoi Dima82,



Welcome here!

Yesterday it wasn't possible to change your plan, but today it is. Your plan will be reset on 1-7-2013.

Reageer