Internet & 4G not working despite month reset?

Hi there!!

My mobile internet/4G is not working even though I have had my monthly reset to 15.000 MB…

I have searched for ways to restart it but nothing is working…

Could you please help me troubleshoot ?

Thank you!!

Reputatie 7

Hi @Nsimons,

Thanks for your message. I'm sorry to hear that your internet is not working.

Could you please follow the steps on these two pages: Internet op mobiel werkt niet and Handmatig mobiel internet instellen? This should get your internet working again. Please let me know if this has solved your issue.

Greetings,
Seren

Meld je aan