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Dear Simyo,



Since yesterday morning my mobile internet has not been working. When I try to launch my web browser, it says 'Packet data: Packet data not availble. Check network services.' Furthermore, internet applications such as Whatsapp does not work either.

I have tried turning off the phone and removing the sim card and then turning it on again as well as redefining the access point but no luck.

I can still make and recieve calls. On Mijn Simyo, it says I still have 163 of the 200MB.



I sincerely hope this matter can be resolved quickly.



Kind regards,



Shanthan
Welcome to our forum shanthan.s



Can you tell me which phone you use? The message you get is indicates that your phone settings are not correct. In this topic you can find the internet settings.



Greetings,



Alex

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