Why do I need to pay this if I haven used my internet at all

Hello… @Caetanamq because you have a mobile subscription with 20GB per month.You always pay for a subscription in advance, even if you do not use the internet.If you use less in practice, you can adjust your subscription downwards every month, which will take effect on the 1st of the following month.A bit obvious like that?

Hi @Caetanamq,

Thank you for your message. I see that @JanD has given you the right explanation. Thank you Jan!

It is indeed true that your first invoice is always a bit higher than the rest. With Simyo, you always pay one month in advance, but because this is your first invoice, you also pay proportionally for the month itself. This is why your bill is a bit higher than expected. From your next invoice, you do pay the usual subscription fee.

Kind regards,
Roeqajja