no contact from customer service, what now?

Hi, @Ashley , can you please give me a number where you can help me out?

Hoi @SimoneL,

Thank you for your reply. You can contact us by phone when you call to ‘1200’ with your Simyo number or to ‘0800-8007’ when you call with another number. 

I can also help you further. Please send me a private message with your phone number and personal information so I can help you. 

Greetings,
Ashley

Hi, I am having the same issue. My simcard was blocked and should have been unblocked for a couple of days already. I am trying to contact the customer service but there is basically noone to give me any response. I cant call via the phone because my simcard is blocked -_- 

Hi @sand4sale,

Thank you for your message.

Did you know you can still contact us through 1200, even when your sim card is blocked? 🙂

I see that you've already been helped through another channel, good to see! I wish you a nice day.

Greetings,
Roeqajja

Hi, I have similar issue but I can’t contact costumer service 

Hello ​@Eric HA,

Thank you for your message. I just take a look on your prepaid number but i don't see that the simcard is blocked or something. 

What can i do for you?

Greetings,
Amy

Hi,

I have the same problem from 25th april, I dont have pending bills. 

Hi ​@Luisa Meza,

Thank you for your message.

I see that you indeed have no outstanding bills any more so I have unblocked your SIM card. If you restart your phone your sim card should be active again. :)

Greetings,
Roeqajja