Hello @Zimoholdijk,

Thankyou for your message. Congratulations with the pregnancy! Hopefully everything goes well.

I understand that you are a bit shocked by the high costs. To avoid high costs outside the bundle, we always send two warning text messages. These messages come from the number 1200 and are always leading because they are sent directly from the network. Have you seen these warnings? If you don't turn off the internet or buy extra MB's you will pay outside the bundle costs from €0,15 per MB. Since this year we have a new option to stop the data when the internetbundle is fully used. On this page you can find more information about this option.

If you send me a private message with your personal information i can check your subscription to see if we can do something about the costs.

P.S. I'm free on fridays so if you send me a private message after 13:00 or tomorrow i will help you further on monday as soon as possible .

Greetings,
Amy