For some days on, I have been trying all different instructions and procedures to get the prepaid SimCard working here in Spain but there is no way to make it work.
I have activated the right option on the Simyo App, all the roaming option on the phone are turned on and I tried to find manually a network but without any success. It always says "no network available". I need to make a call or send an SMS to avoid losing the phone number due to inactivity for more than 6 months. What can I do?
Beste antwoord door Tessanne
Welcome to the Simyo Forum!
I am glad you contacted us (in time), so that we can help to find a solution!
Don't worry, I have added €0,01 to your account so that the bigest problem is out of the way. The number will be active for at least the upcomming 6 months.
I am not sure why your phone is not connecting to the network. I am trying to re-register your SIM card on the network, can you help me by completely turning off phone for at least 15 minutes? Thank you!
I would also like to know, what type of phone do you have? I need to know so I can look up the right settings for you.
Thanks Friesian en Groentjuh!