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I want to call in another country but I can't find how much money I have on my card and where I can load money in it in case I don't have any. I have a bundle, so no prepaid.
Dear Schlotte95,



Welcom on the Simyo Forum.



Mayby I can help you!

You have a bundle as you say. Then will the cost on a invoice send to you.

That invoice will automaticly pay from the account at your bank with you have given by your order.

You can not pay it for in the furure!



If you have PrePaid. You must do it at you self to update your PrePaid balance at Simyo.



I hope you understand my message.

Engelish is my bad language!
Hi Schlotte95,



Welcome to the Simyo forum.



Since you have a Sim only subscription you don't have to worry about the amount of money that is on your card. The costs of the call will be charged afterwards.



I must warn you that calling abroad is more expensive than a domestic call. How much the call will cost you per minute depends on the country you are in.



You can check our rates on this page.



If you need anymore explanation, please let me know.



Greetings,

Sean



@Maikel.twinnie bedankt voor je hulp! Zelfs in het Engels 🆒

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