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Hi,



I write this in English since my Dutch is not good enough.



I am in Germany right now and I can't connect with my Simyo SIM only. I can't connect to any network, it always fails.

This is new since last time I tried it (last month), there was no problem connecting, call and get called.



Can you please help? I need to connect asap (today!)



Thanks a lot,

N.
First of all, if you go to Mijn Simyo, is the "bellen in en naar het buitenland" switch ON? Maybe it got switched off by accident since the last time you were in Germany. If it is already ON, then switching it off, waiting 15 minutes and switching back on again may help. In any event, reboot your phone so that it will register again with the German mobile network.
Hi,

Thank for your quick response!

Yes - it is switched on and I rebooted multiple times.

I'll try to switch it off and on again as you suggest (I'd be surprised if it works!).

Thanks
OK - problem solved. Customer service did something. Probably a problem on their side. Thanks for the help :o
Hoi tierecke,



Ik zie dat je hier ook een opmerking hebt geplaatst. Hier ben je een nieuw topic gestart. Ik wil je vragen om in de toekomst één reactie te plaatsen. Op deze manier houden we het forum overzichtelijk en gebruiksvriendelijk.



@Scotsman, bedankt voor het meedenken!

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