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I have just transfered over from Vodafone.  I have set up the new settings for the voicemail, but it begins if  the phone is not answered within 18 seconds.  How can I make this time before the voicemail starts longer?

Thanks
I have just transfered over from Vodafone.  I have set up the new settings for the voicemail, but it begins if  the phone is not answered within 18 seconds.  How can I make this time before the voicemail starts longer?

Thanks




Hoi Tina1234,



I'm afraid that's not possible. The time it takes to switch to voicemail is set on the network. At the KPN network, which we use, the standard time to divert your calls to voicemail is 15-20 seconds.



Does this answer your question?



Regards,

Charlene
Stupid KPN. :mad:
so either live with a short timing of the voicemail OR turn the voicemail off!
Thanks Charlene (not very handy as I'll have to turn it off, but thanks for your reply!)
Thanks Charlene (not very handy as I'll have to turn it off, but thanks for your reply!)



Hi Tina1234,



No thanks, that's what we're here for. I'm sorry I couldn't fix it for you.



Regards,

Charlene

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