Chris
Beste antwoord door Alex
Bekijk originele reactie
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
No service on my phone
I just received and activated my SIM card today, but still cannot call or text... Is there supposed to be a certain time limit before I can begin? I am using my Droid 2 from the US; I don't think that has anything to do with it, but I am not sure either. Any suggestions or advice?
Chris
Chris
Reputatie 5
+10
- Oud Community Manager
- 6701 reacties
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8 September 2012
- antwoord
Hi CMoore0520,
I can see that you used the simcard allready. I also can see that you're number tranfering progress has not been finished. It's rejected because of an invalid simcardnumber. Did you allready send an email to [email]porteringen@simyo.nl[/email] with the correct simcard number?
Please be aware of this: If you use your simcard now we will charge 0,30 p/m and 1 p/mb because your number transfer progress has not been finished yet.
Greetings,
Alex
I can see that you used the simcard allready. I also can see that you're number tranfering progress has not been finished. It's rejected because of an invalid simcardnumber. Did you allready send an email to [email]porteringen@simyo.nl[/email] with the correct simcard number?
Please be aware of this: If you use your simcard now we will charge 0,30 p/m and 1 p/mb because your number transfer progress has not been finished yet.
Greetings,
Alex
I had to put it into a different phone and it works now. Luckily the phone has no internet! Is it possible to just have them cancel the number transfer so that I use the temporary number permanently?
Reputatie 5
+10
- Oud Community Manager
- 6701 reacties
-
8 September 2012
Hi CMoore0520,
That's possbile. unfortunately I can not do this right now because our technical service has to do that. Can you send me a private message with your phone number and your confirmation?
Is it possible that your other phone is simlocked?
Greetings,
Alex
That's possbile. unfortunately I can not do this right now because our technical service has to do that. Can you send me a private message with your phone number and your confirmation?
Is it possible that your other phone is simlocked?
Greetings,
Alex
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