Vraag

Can't activate my sim because ''sim is not supported'', what now?

Forum|Forum|7 months ago
April 25, 2025
2 reacties
16 Bekeken

Rebecska
Beginner

Hi,

I had a hungarian sim card and i needed a dutch number. But now if i put my new sim in my iphone 11 it says i should contact you the carrier cause it says the new sim is not supported.
Can you please help me what to do?

+9

Scotsman
Forum expert
Forum|Forum|7 months ago
April 25, 2025

You will have to wait until Monday te get an official response from Simyo on this forum. In the mean time it might be useful if you can confirm the country where your iPhone was bought. And is the iPhone simlock free?

Fàilte gu Alba!

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+7

Seren
Community manager
Forum|Forum|7 months ago
April 29, 2025

Hi @Rebecska,

Thanks for your question. Like @Scotsman mentioned in his response, it would be helpful to know which country you bought your iPhone in and whether it’s simlock free. Could you also upload a screenshot of the error you're seeing? That’ll help me assist you better.

Thanks @Scotsman for your help!

Greetings,
Seren

Stuur mij alleen een privébericht als ik daar om vraag. Thanks!

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Can't activate my sim because ''sim is not supported'', what now?

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