Hi,
I just opened a new account with SimYo today but I requested a Number retrieval which I now want to cancel. I’ve sent a message to WhatsApp customer support but no response yet. Could someone help me with my number porting cancellation?
Thanks.
-
Sim Only
-
Prepaid
-
Telefoons
-
eSIM
-
Service
Beantwoord
Can I cancel number porting request?
+1Beste antwoord door Roeqajja
Hi
Thank you for your reply.
I see that you're already in contact with my colleague about this. She will help you further with this. :)
Kind regards,
Roeqajja
Dit topic is gesloten. Je kunt geen reactie achterlaten.
+6Hi
Thank you for your message.
Whatsapp is a little busier than usual which means our response time may take a little longer than you might be used to from us. Our sincere apologies for the inconvenience. For the fastest assistance, please contact us by phone at 0800-8007. We are open by phone from 09:00-17:30.
I see that you've been helped by my colleagues through Whatsapp. Good to see this! I will therefore close this topic.
Greetings,
Roeqajja
+1Hi @Roeqajja
Thanks, this issue was solved via WhatsApp help. But afterwards I tried to register my new eSIM number with WhatsApp and it hasn’t worked, I tried every protocol from WhatsApp but still not working. After having a long conversation with WhatsApp help via email WhatsApp helpdesk concluded saying eSIMs aren’t compatible with WhatsApp currently. So now I’m not able to access WhatsApp.
1 persoon vindt dit leuk
Meld je aan
Heb je al een account? Inloggen
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.