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Hello,

 

I would like to terminate my contact with SIMYO but I do not know how I can do it and from what time onwards I won’t have it anymore. Also, I was wondering if there are any penalties with regards to my cancellation. I would appreciate your help with this matter as soon as possible. Thank you so much!!

Hello @Mah,

Thank you for your message. If you want to stop your contract at Simyo you can do this trough Mijn Simyo (app) > Instellingen > Abonnement > Abonnement opzeggen. I see that you have a monthly contract with us so if you cancel the subscription it will end within 1 month and you will not have extra costs.

Hopefully this makes it more clear for you. If you have any other questions, please let me know 😊.

Greetings,
Amy


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