I managed to go through the whole process to change my actual subscription to a black friday deal, but I'm afraid that I might have done a mistake since I have a 2-year contract that will be finished by June 2025. Can I still get a Black Friday deal for another 2 years or how can I revert that requirement to not break the contract?
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Hoi
Thank you for your message.
I see that you placed a complete new order with number porting. This automatically will be denied since changing to the new bundles is only possible by extending your contract through your my Simyo. It's only possible for an existing customer to change to the new bundles and prices through a contract extension. This is possible 120 days before your current contract date. Due to you having a contract until june 2025 it's not possible yet to change.
You can cancel the new order here.
Greetings,
Ashley
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